Process Associate

Job Summary HCL Job Level

E0 (Sub banding depending on years of experience)

Function/Domain

Accounts Payable / Procure to Pay function

Role Location

Noida

Positions To be confirmed separately

Experience

0-4 years

Job Profile

• Be responsible for Accounts Payable responsibilities for a global client's F&A process
• Will be responsible for all accounts payable activities for the assigned entity
• Be responsible for Invoice Processing, Vendor queries, dispute management, Vendor helpdesk.
• Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs
• Produce performance reports like Dashboards and Weekly SLA reports for HCL Management & Client Management

Required Profile/ Experience

• Experience in Procure to Pay function (Accounts Payable)
• Good accounting knowledge
• Working Experience of Invoice Processing - PO and Non PO
• Working experience in Oil and Gas, Supply Chain Operations (Rail, Trucking, Marine) or Heavy Industries company will be preferred
• Good knowledge of MS Excel is mandatory
• Good written and verbal communication skills
• Working experience of SAP will be an added advantage (for E0.2 & E0.3)

Education Requirement B.Com / M.Com

Shift Timing Between 4.30 p.m. - 3 a.m. window

Key Responsibilities

1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary.
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.

Skill Requirements null

Other Requirements null