Python Developer

Greeting from TCS!!

We are looking for Python Developer.

Job Title: Python Application Support Developer (Night Shift)

Experience: 8+ Years

Shift: Willingness to work in Night Shift (Mandatory)

Job Summary

We are seeking a proactive and detail-oriented Python Application Support Developer to provide technical support, troubleshoot application issues, and ensure smooth operation of business-critical applications. The ideal candidate should possess strong Python skills, experience in application support processes, API troubleshooting, and incident management while working closely with cross-functional teams to resolve issues within SLA timelines.

Key Responsibilities

• Provide technical support for application-related issues and ensure timely resolution within defined SLAs.
• Diagnose, troubleshoot, and resolve production incidents, application defects, and performance issues.
• Manage and update ServiceNow tickets for Incident, Problem, and Change Management activities.
• Adhere to support lifecycle processes, including incident management, problem resolution, root cause analysis, and change implementation.
• Collaborate with development, infrastructure, and business teams for effective issue resolution.
• Develop and maintain Python scripts for automation, monitoring, and operational activities.
• Support API integrations and troubleshoot API-related issues using tools such as Postman.
• Prepare and maintain technical documentation, runbooks, knowledge base articles, and support procedures.
• Perform log analysis, data validation, and application monitoring to identify and resolve issues proactively.
• Participate in production deployments, release support, and post-implementation validations.
• Contribute to continuous improvement initiatives to enhance application stability and support efficiency.

Required Skills

• Strong knowledge of Python programming.
• Experience in Application Support / Production Support environments.
• Hands-on experience with REST APIs and troubleshooting using Postman.
• Familiarity with ServiceNow ticketing and ITSM processes.
• Understanding of Incident, Problem, and Change Management processes.
• Experience with SQL queries and database troubleshooting.
• Knowledge of log analysis and monitoring tools.
• Understanding of automation scripting and operational support processes.

Mandatory Requirement

✅ Willing to work in Night Shift (24x7 production support environment).