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Senior Associate / Account Manager - PR & Communications

Marketing
astrum - reputation advisory
Mumbai, India2 months agoUntil 21/9/2026
Full timeOn-site

Job description

Job Description

Role Purpose

Associates are on the job learners/developing professionals building foundational capability. You will closely shadow Counsellors across campaign planning, implementation and relevant stakeholder engagement. You will work as a part of the team to deliver What we expect you to do every day

Financial

  • Provide support in writing winning proposals and pitches
  • Grow revenue & repeat business from clients served
  • Ensure timely & accurate invoicing and collection of dues from clients
  • Be frugal and conscious of expenditure
  • Conserve resources to improve profitability of the advisory

Client

  • Support the strategic planning of the client's reputation/advocacy campaign
  • Support the discovery of insights and message to inform the client campaign
  • Support the integration with The Astrum Centre services & affiliates
  • Manage the day-to-day execution of client's campaign
  • Maintain an updated and accurate constellation of stakeholders
  • Collaborate with Astrum teams to deliver effective and seamless service
  • Develop the campaign review for the client
  • Be the knowledge manager of the team
  • Develop an informed point-of-view and support it with data & insights

Advisory

  • Learn from every experience & seek new opportunities to learn & grow
  • Live The Astrum values at all time
  • Lead by setting a personal example. Live the Astrum Values
  • Live The Astrum Way
  • Promote learning & knowledge sharing within the advisory
  • Protect & grow the reputation of the advisory

Role Knowledge, Skills & Attitudes

What will help you excel in your role

Knowledge: You have a

  • Sound understanding of fundamentals of reputation management
  • Sound understanding of positioning, branding, online reputation management
  • Sound understanding of conducting opinion polls & research tools
  • Sound understanding of ESG concepts and frameworks
  • Sound grasp of media functioning & how journalists work
  • Sound grasp of how government of India works
  • Sound grasp of current affairs, policy environment & business

Skills: You are able to

  • Think ahead, anticipate problems before they occur
  • Synthesis simple situations into clear understanding
  • Analyse and interpret simple data
  • Negotiate your point of view; pitch your story convincingly
  • Develop error free, simple & clear copy
  • Write simple reports, presentations & succinct memos
  • Make presentations to a group
  • Multitask and get things done
  • Get the best out of MS Office Suite
  • Leverage emerging technologies to become faster, smarter, better
  • Manage your time efficiently
  • Handle with maturity inter-personal conflict
  • Develop & maintain a professional network of journalists & influencers

Attitude: You

  • Are deeply committed to a career in reputation management
  • Are hungry to learn and forever in pursuit of excellence
  • Are apolitical and set the bar high in professional conduct and ethics
  • Are not a clock watcher
  • Are not afraid of failure
  • Are not afraid to speak the truth
  • Are not afraid to accept your mistake or make excuses
  • Are not afraid of working with smarter and sharper colleagues
  • Are generous in forgiving others
  • Always put the team ahead of yourself
  • Always speak your mind while respecting the views of others
  • Deliver what you promise and only promise what you can deliver
  • Challenge the conventional
  • Get things done with an eye on results
  • Pay great attention to detail
  • Celebrate diversity in age, gender, faith and culture
  • Pursue your passions beyond work

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Keywords
brandingEmerging TechnologiesESG concepts and frameworksMs Office Suiteconducting opinion pollsOnline Reputation Managementcurrent affairsreputation managementmedia functioningresearch toolsPasswdMicrosoft ExcelMicrosoft Office

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