Solution Architect

Project Role: Solution Architect Project Role Description:

Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

Must have skills:

ServiceNow

Good to have skills:

NA

Minimum 7.5 year(s) of experience is required

Educational Qualification:

15 years full time education

ServiceNow Architect - We are looking for an experienced ServiceNow Architect to lead architecture, design, and delivery of enterprise-scale ServiceNow solutions.

Key Responsibilities

• Architecture &

• Design: Lead end-to-end architecture and implementation of ServiceNow modules including ITSM, CSM, HRSD/HRSM, Knowledge &

• Case Management, and Custom Portals (ITOM is a plus).

Strategic Transformation: Drive ITIL-based transformation initiatives, aligning platform capabilities with business and enterprise architecture goals.

Technical Leadership: Act as SME and technical leader, providing guidance to development teams and mentoring junior architects.

Solution Development: Translate business requirements into scalable, maintainable solutions, including design documentation and data model enhancements.

Integration &

• MID Server: Manage MID Server lifecycle, and design secure integrations with intranet and external systems.

Analytics &

• Reporting: Utilize ServiceNow Performance Analytics and BI tools for dashboards and data-driven insights.

Quality Assurance: Oversee testing strategy, usability reviews, and validation to ensure high-quality deliverables.

Platform Governance: Manage upgrades, new feature adoption, and architectural governance.

Stakeholder Management: Act as a bridge between technical teams and business stakeholders.

Required Skills &

• Expertise

• Core Technologies:
  • JavaScript, AngularJS, HTML, CSS, XML, Jelly scripting
  • Python, PowerShell, Bash, Core Java
• Databases: MySQL, MS SQL Server, PL/SQL
• Integration &

  • Platform:

  • REST, SOAP, LDAP, SSO, SAML, JDBC, ODBC
  • Strong expertise in ServiceNow architecture, scripting, and integrations
  • Hands-on experience with MID Server configuration and troubleshooting
• ServiceNow Experience:
  • 8 end-to-end implementations and platform upgrades
  • Strong understanding of Agile methodologies and ITIL processes

Soft Skills

• Strong leadership and communication
• Excellent analytical and problem-solving abilities
• Experience working with cross-functional and global teams

Experience &

• Qualifications

• 8 years in ServiceNow architecture and delivery

Locations Job No. ATCI-5690536-S2062840 | Jaipur | Required Skill: ServiceNow