Technical Implementation Manager

Key Responsibilities :

• Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
• Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
• Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
• Act as the primary project/implementation point of contact for enterprise customers.
• Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
• Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
• Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
• Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
• Build and maintain strong, strategic, long-term relationships with enterprise customers.
• Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
• Proactively identify risks and challenges and drive them to resolution.

Ideal Candidate :

Required Experience &

Skills :

• 4 years of experience as a Technical Implementation Manager, SaaS Implementation Manager, Technical Project Manager - Implementation, or similar role.
• Experience working with a B2B SaaS / enterprise software product company.
• Strong experience working with enterprise clients.
• Proven experience leading external/client-facing implementation projects from start to finish.
• Strong understanding of software/technology product implementation and delivery.
• Experience coordinating with Product, Engineering, and Support teams to successfully deliver customer implementations.
• Strong stakeholder management, project management, and communication skills.
• Comfortable presenting to and managing relationships with C-level, VP, Director-level, and other senior enterprise stakeholders.
• Strong executive reporting and presentation skills.
• Engineering graduate.

Perks, Benefits & Culture :

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.