Technical Program Manager

Job Location : Bangalore (with travel PAN India).

Training : Initially for 2 - 3 weeks the training will be in Mumbai office.

Total Experience: 6 - 12 years

Responsibilities :

• Lead and oversee technical integration and transformation projects for enterprise customers.
• Collaborate with cross-functional teams to ensure seamless delivery of technical solutions.
• Understand customer use cases to design solutions leveraging product suite.
• Provide technical guidance and solution configurations tailored to customer requirements.
• Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live.
• Act as the single point of contact for product-related queries and escalations during integrations.
• Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines.
• Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines.
• Serve as the go-to product specialist.
• Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs.
• Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments.
• Proactively identify risks and troubleshoot issues during the integration process.

Requirements :

• 6+ years of experience in Project/Program Management with a focus on technical integrations or transformations.
• Proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains.
• Hands-on with Cloud, REST APIs, JSON, XML, and integration workflows.
• Strong understanding of software development lifecycles, system design, and architecture principles.
• Exceptional communication and stakeholder management skills.
• Strong problem-solving and analytical abilities.
• Proactive, customer-focused mindset.
• Adept at mentoring and guiding junior team members.
• Strong collaboration skills.

Mandatory Skills :

• Tamil speaking