264 B Akshay

AWS Certified Solutions Architect & Site Reliability Engineer with experience in proactive monitoring, incident response, and cloud operations, specializing in improving system reliability and availability. Proficient in AWS, Jenkins, Kubernetes, with a strong focus on automation and operational efficiency. Skilled in observability tools like Prometheus and Grafana to enable proactive monitoring and reduce MTTR.

Demonstrates a solid foundation in DevOps and SRE practices, supported by programming in Python and Shell scripting

Graduate - Software Engineer at Palo Alto Networks (2025-01 – 2026-04)

• Led incident response and troubleshooting in a 24x7 production environment, reducing MTTR by resolving infrastructure and application issues while ensuring SLA adherence and high system availability.
• Designed and implemented automation solutions using AWS and Jenkins across deployments, scaling, and monitoring, significantly improving operational efficiency and reducing manual effort.
• Implemented preventive measures to reduce recurring incidents, while delivering automation-driven solutions for JIRA tasks and optimizing AWS operations (Elastic IP management, quota monitoring).

B.Tech in Electrical & Electronics Engineering – Vallurupalli Nageswara Rao Vignana Jyothi Institute of Engineering & Technology (2019 – 2023)