A Samhitha

Results-oriented Program Analyst

Anantāpuram, Anantapur DistrictMember since July 12, 2023

Program Coordination & SLA GovernanceStakeholder Management & CommunicationRisk Identification & Issue ResolutionProcess Improvement & Change ManagementCross-Functional Team CollaborationQuality Assurance & TestingRequirements Analysis & DocumentationAgile Practices & Workflow Optimization

About

Results-oriented Program Analyst with hands-on experience coordinating technical application programs for US Bank (Ally) at Cognizant. Skilled in program governance, process improvements and stakeholder management and cross-functional collaboration to drive smooth product delivery and minimize downtime. Combining a BTech in Computer Science with strong communication abilities and an MBA in Progress to strengthen product program management expertise, eager to contribute to product roadmap execution, feature delivery, and agile program coordination in SaaS and fintech organizations.

Experience

Programmer Analyst (Product Program Coordination & Delivery Support) - Cognizant - Bangalore, Karnataka

(2023-10)

Client: US Bank / Ally

Coordinated governance and access management programs for banking applications, administering end-user permissions and rights to ensure compliance, security, and smooth product rollout in a regulated financial environment.
Facilitated cross-functional code review sessions, delivering structured feedback to identify risks, resolve issues, and support continuous improvement in product delivery processes for US Bank (Ally) applications.
Supported application maintenance and enhancement programs by aligning technology updates with evolving user and business requirements, contributing to overall product performance and reliability for financial services users.
Delivered on-call program support for rapid issue analysis, troubleshooting, minimizing disruptions and ensuring high availability of critical product applications for internal stakeholders and end-users.
Contributed to quality assurance initiatives by designing detailed diagrams and flowcharts, conducting rigorous testing, and performing quality checks to deliver reliable product solutions in a banking context.

Relationship Manager - Nobroker Technologies - Bangalore, Karnataka

(2023-07 - 2023-09)

Managed customer relationship programs to identify new business opportunities and expand client bases through effective stakeholder engagement and long-term relationship building.
Prepared marketing materials and client presentations aligned with business value propositions to support revenue growth.