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Hospitality Sales - A Hands-On trusted & confidential support as Business Development Manager with robust organizing skills, ability to multi-task through advance planning and effective time management to capture & publish early warning Institutional dashboards, exceptionally strong academic & analytical skills to protect the interest of the Group, sound skills in business communication, excellent interpersonal skills & demonstrable ability to interact with leadership in a matrix driven work environment.

SALES HEAD - PIPAL TREE HOTEL NEWTOWN KOLKATA, SKM GROUP - Kolkata

(2024-10-28)

• Profit and Loss Management: Overseeing the overall P&L of the city, ensuring profitability and cost effectiveness in operations.
• Business Development: Driving business growth and expansion through effective management of the sales team.
• Strategic Planning: Contributing to the development and execution of long-term business strategies to drive growth and expansion.
• Team Management: Managing a team comprising Area Sales Managers (ASM), Sales Executive (BDE), Tell caller.
• Sales Performance: Leading the sales team to achieve a monthly revenue increase of 25%, month-on month.
• Market Analysis: Analyzing different channels to understand the business potential and identify opportunities for growth.
• Customer Acquisition: Demonstrated experience in creating a pool of potential customers across various domains.
• Channel Analysis: Continuously analyzing different sales channels to optimize performance and maximize revenue potential.

HEAD OF SALES - ARISTOCRAT HOTEL NEW TOWN KOLKATA, GREEN LINE HOTEL GROUP - Kolkata

(2024-01-22 - 2024-10-15)

• Manage a portfolio of existing clients, building strong relationships, and proactively identifying their needs to generate repeat business and upsell opportunities. Conduct professional venue tours and presentations, showcasing the resort's banquet facilities and tailoring proposals to meet specific client requirements.
• Negotiate contracts with clients, ensuring mutually beneficial agreements that comply with resort policies.
• Liaise closely with various departments (catering, operations, events) to ensure seamless execution of banquets and exceed guest expectations.

SR. SALES MANAGER - ALTRUIST BUSINESS HOTEL KOLKATA - Kolkata

(2020-06-06 - 2023-12-10)

• Analyze market trends and competitor activity, identifying opportunities and developing strategies to maintain a competitive edge.
• Manage a portfolio of Operating the facilities profitably.
• Planning well so each event runs smoothly.
• Managing your food and beverage team.

DEPUTY MANAGER CATERING SALES - HOTEL HINDUSTHAN INTERNATIONAL KOLKATA - Kolkata

(2017-08-22 - 2020-08-15)

• To develop and nurture a network of Partner-Distributors to promote the brand in preference to its competitors.
• To gradually ensure distributors share secondary sales data: to whom, where, at what price, and agree to not sell outside defined geographies, and are brought around to working on principle of targeted ROI.
• To achieve set PRIMARY Targets, and for Secondary sales from Distributors to customers.
• To ensure commercial controls on distributors, claims, discounts, price stability etc
• To manage the Front line team, exhibiting exceptional leadership skills and lead from the front.

F &B EXECUTIVE - THE PARK GROUP OG HOTELS, KOLKATA - Kolkata

(2010-12 - 2017-07)

• Entrusted with the responsibility of managing the conducting bar and restaurant inventories.
• Involved in planning the menus for various parties and upcoming events.
• Monitoring the hygiene & quality of the services being rendered.
• Coordinating with the production department and the entire service staff for the smooth operation.
• Briefing trainees and taking feedback from the staff recommending for promotions

Asst. Restaurant Manager - RUBY TUESDAY - DUBAI, SAUDI ARABIA - Dubai, Saudi Arabia

(2006-07 - 2010-05)

• Oversee all store operations.
• Provide on job training as per company SOP.
• Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and performance reviews
• Manage inventory.

Food & Beverage Assistant - TAJ AMBASSADOR NEW DELHI - New Delhi

(2005-05 - 2006-05)

• Abetting the restaurant server in managing the complete restaurant operations.
• Ensuring the best service product and cleanliness in a customer friendly environment

MBA - HOSPITALITY & TOURISM - JAGANATH UNIVERSITY DELHI CAMPUS (2022)

Diploma - HOTEL MANAGEMENT - INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT AICTE APPROVED KOLKATA CAMPUS (2003)

BA - HOSPITALITY MANAGEMENT - QUEEN MARGARET UNIVERSITY UK

BCOM HONS - CALCUTTA UNIVERSITY (2002)