Aaditya Mishra
Content Moderator
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About
BBA (Finance) undergraduate with hands-on experience across research, data analysis, and community engagement roles. Skilled in identifying and resolving data discrepancies, conducting structured research, and communicating analytical findings clearly. Currently pursuing NISM certification in Financial Analysis to build domain expertise in securities and financial markets, with the goal of transitioning into finance, business analysis, or research-focused roles.
Experience
Content Moderator - TaskUs
(2025-12)
- Reviewed digital content across social media platforms to ensure compliance with platform-specific community guidelines, identifying and actioning violations
- Monitored user interactions and communications to help maintain a safe online environment, including identifying patterns linked to fraud and harmful behavior
- Exercised consistent judgment across high-volume, ambiguous content cases requiring accurate application of policy standards
Operations Customer Expert - Teleperformance (TGBPL) - Indore, India
(2025-04 - 2025-08)
- Analyzed recurring query patterns to identify root causes, contributing to a 15–20% reduction in repeat client contacts over the period
- Maintained 100% adherence to quality and compliance standards across high-volume daily interactions, ensuring minimal escalation
- Consistently met or exceeded daily productivity KPIs including resolution rate and average handling time
Internship Trainee - Tata Global Internships (Apprenticeship) - Remote, India
(2025-11 - 2026-01)
- Conducted research and data analysis to identify discrepancies within datasets, isolating root causes of inconsistencies
- Formulated a generalized solution framework to resolve and prevent recurring data discrepancies, applicable across similar datasets
- Earned certification in research and analytical methods upon successful completion of the program
Education
Bachelor's of Business Administration - Finance - Devi Ahilyabai Vishwavidyalay (2024 - 2027)
