Aakash Rg

Detail-oriented Operations Specialist with 5+ years of experience in document review, quality assurance, data validation, compliance management, and process-driven operations. Skilled in reviewing high-volume records, identifying discrepancies, ensuring accuracy, and maintaining compliance with established policies and procedures. Strong ability to work within structured workflows, meet productivity standards, and support operational excellence.

Operations & Documentation Specialist - IKS Health

(2020-12)

• Review and validate large volumes of documentation to ensure accuracy, completeness, and compliance with established guidelines.
• Perform quality checks to identify inconsistencies, missing information, classification errors, and documentation defects.
• Analyze records and supporting information to determine appropriate categorization and processing actions.
• Execute operational processes in accordance with standard operating procedures and quality standards.
• Investigate documentation-related issues and support corrective actions to maintain process accuracy.
• Ensure secure handling of confidential information while adhering to regulatory and organizational compliance requirements.
• Collaborate with internal stakeholders to resolve process-related issues and maintain service quality.
• Support operational efficiency through accurate record maintenance, process adherence, and timely task completion.
• Contribute to quality improvement initiatives through continuous monitoring and validation activities.

Bachelor of Science - Computer Science - Dr. N.G.P Arts and Science College (2020)