Aamir Khan

Work with company which allows me to grow as person and improve my skills to get more success to the company. Knows about Google and basic things about Customer Relationship Management.

Representative Operation (Advisor Chat support 2) at Concentrix Daksh Services India Private Limited (2021-01 – 2023-12)

Performed comfortably in a fast and performance-based call-Centre environment where chats were monitored, reviewed and assessed.

• Conferred with support and Team leader to communicates targets, Boost revenue and improve promotional strategy.
• Creative problem solving, setting, and achieving operational goals.
• Providing reports to higher superior to ensure team alignment and performance tracking.
• Continuously measure and evaluate the departmental goals and all work processed.
• Working alongside other Managers and executive to deliver continuous efficiencies.

Associate AA at Wipro Private Limited (2023-12 – Present)

EXPERIENCE IN WIPRO LTD AS A TECHNICAL SUPPORT EXECUTIVE

• Resolving wifi related issues, Ip address, firewall setup, modem issue, Outlook issues, network issues & router troubleshooting.
• Configuring Network operating and technical support.
• Working with the team on networking, Wi-Fi Installation, maintenance and billing procedure.
• Providing end to end resolution as a technical support executive.
• Addressing client issues and resolving them in a timely and effective manner.
• Following up with clients to ensure that their problem is resolved.
• I am the last person for the customers to contact with and provide end to end solution.

ICSE in Commerce – St Thomas's Day School (2015)

ISC in Arts – St Thomas's Day School (2018)

Bachelors of Arts in Arts – Surendranath Evening College (2021)