Aanchal Malhotra

Operations and Compliance professional with 8+ years of experience at Amazon managing large-scale operational workflows, compliance investigations, process improvement initiatives, stakeholder engagement, and automation projects. Proven track record of driving operational excellence through data analysis, root cause identification, workflow optimization, and cross-functional collaboration. Experienced in leading high-impact initiatives that improve productivity, reduce defects, strengthen compliance controls, and enhance organizational efficiency.

Skilled in stakeholder management, business reporting, process automation, and solving complex operational challenges in fast-paced environments.

Sr. Compliance Associate at Amazon Development Centre India Pvt. Ltd. (2025-05 – Present)

• Conduct compliance investigations and analyze operational risks to identify policy violations and marketplace abuse.
• Lead deep-dive investigations into seller and customer behavior patterns to support enforcement actions and marketplace integrity.
• Collaborate with global stakeholders to improve compliance processes and strengthen risk controls.
• Analyze operational trends and provide recommendations to improve investigation quality and efficiency.

Senior Catalog Associate at Amazon Development Centre India Pvt. Ltd. (2020-12 – 2025-04)

• Led process improvement initiatives that enhanced operational efficiency, quality performance, and workflow effectiveness.
• Partnered with business and technology teams to implement scalable solutions and improve operational controls.
• Managed stakeholder escalations and resolved high-priority issues within defined service-level agreements.
• Prepared business reports and performance insights to support decision-making and operational planning.
• Supported large-scale operational programs and process transitions across multiple marketplaces.

Catalog Associate at Amazon Development Centre India Pvt. Ltd. (2017-07 – 2020-11)

• Managed high-volume operational workflows while maintaining quality & productivity targets.
• Collaborated with internal stakeholders to resolve process issues and improve operational performance.
• Contributed to operational excellence initiatives focused on quality, efficiency, and customer experience.

MBA in Operations Management – SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Commerce (Honours) – Janki Devi Memorial College