Analyst at BNY MELLON (2021-08 – Present)
Process and review RTC and Segregated accounts with focus on accuracy and compliance
- Ensured timely processing and review of RTC and Segregated accounts in alignment with internal SLAs and compliance standards.
- Proactively resolved breaks in RTC and Segregated accounts by coordinating with cross-functional teams, including Pune Proof Team, Manchester Proof Team, and Poland Team
- Handled end-to-end processing of US RTC accounts with a focus on accuracy and compliance.
- Performed testing of accounts on GRX platform; collaborated with the technical team to troubleshoot and resolve identified issues.
- Authorized and signed off on error-free accounts on GRX after thorough validation.
- Demonstrated flexibility by taking on additional workload during periods of resource constraints to support team objectives.
IR Data Processor at CITCO Group Services India LLP (2020-03 – 2021-05)
Processed investment transactions in Hedge Funds and managed investor statements
- Processed investment transactions in Hedge Funds, including Subscriptions, Redemptions, Transfers, and Switches, ensuring accuracy and compliance with regulatory standards.
- Acted as a primary point of contact for escalations from Investment Managers (IM), Investors, and Fund Accounting teams, delivering prompt and effective resolutions.
- Collaborated with the Center of Excellence (COE) team to troubleshoot and resolve complex operational issues.
- Managed end-to-end processing and timely distribution of investor statements, maintaining high levels of accuracy and confidentiality.
- Played a key role in the initial migration project, successfully transitioning processes equivalent to 15 FTEs from the onshore team, ensuring a seamless knowledge transfer and operational continuity.
