Aarti Chavda

Customer Service and Sales professional with experience in BPO operations, customer support, complaint resolution, and client relationship management. Skilled in handling high-volume customer interactions, coordinating service solutions, and maintaining customer satisfaction.

Customer Care Executive - Germanium Technologies Pvt. Ltd.

• Supported customers through the National Consumer Helpline (NCH) process
• Resolved consumer complaints and provided timely updates

Customer Care Executive - Energizer

• Managed customer complaints for Havells and Lloyd processes
• Coordinated technician visits and tracked issue resolution

Sales Manager - MagicBricks

• Managed customer relationships, handled sales inquiries, and assisted clients with property-related solutions

B.A. - English Honours - DU SOL

10+2