Aarti Sharma

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Primary teacher at Bachpan play school (2014-01 – 2016-12)

• Strong communication skills
• Child-centered teaching approach
• Lesson planning and curriculum implementation
• Creativity and activity-based learning
• Patience and empathy
• Student assessment and progress monitoring
• Phonics and early literacy teaching
• Basic mathematics instruction
• Classroom discipline management
• Time management and organizational skills
• Teamwork and collaboration
• Use of educational technology and teaching aids
• Ability to motivate and engage young learners

Telling caller at HDFC Bank loan department (2017-01 – 2019-12)

• Effective communication skills
• Strong telephone etiquette
• Ability to explain loan products and policies clearly
• Active listening skills
• Customer handling and relationship management
• Persuasion and negotiation skills
• Query resolution and problem-solving ability
• Follow-up and collection communication skills
• Professional and courteous conversation style
• Ability to handle difficult customers calmly
• Accurate information sharing and documentation
• Good Hindi speaking skills

12th – Rajasthan board (2012)

BA – Rajasthan University (2015)

MA – Rajasthan University (2017)