Aashad Khan

Customer-focused hospitality student with hands-on experience in handling guest interactions, resolving queries, and delivering quality service. Skilled in communication, problem-solving, and maintaining customer satisfaction. Seeking a work-from-home customer service role where I can apply my skills in a professional and technology-driven environment.

Customer Service Intern - Novotel Kolkata Hotel & Residences

(2024-11 - 2026-05)

• Interacted with customers and ensured high satisfaction levels
• Handled guest queries and resolved concerns professionally
• Gained experience across multiple service areas (Front Desk, Food Service, Housekeeping support)
• Developed strong communication and multitasking skills
• Worked efficiently in a fast-paced customer service environment

Bachelor of Hotel Management (Pursuing) - Hotel Management - NIPS College, Kolkata

Higher Secondary (ICSE) - St. Thomas Boys School, Kolkata