Aashiq Kalayil

With over 7 years of experience across banking, software development, and hardware retail, I have a proven track record of transforming data into strategic insights that drive business growth. At IDBI Bank, I exceeded sales targets by assisting clients in optimizing their financial portfolios.

At Nexia

Techno-corp, I fostered strong client relationships, leading to increased customer satisfaction and profitability.

At Lakshmi

Hardware, I analyzed complex datasets to identify market trends, enhancing operational efficiency and risk mitigation. My expertise includes data analysis, risk management, and process improvement, enabling me to deliver data-driven solutions that enhance customer relationships and drive profitability.

Business Analyst - Lakshmi Hardware

(2020-06 - 2024-07)

Paints Wholesale Dealer Shop

• Conducted in-depth data analysis to identify market trends, customer preferences, and operational inefficiencies, providing actionable insights for business growth.
• Streamlined business processes by documenting workflows and implementing efficiency improvements, reducing operational costs.
• Evaluated and recommended data-driven solutions to align with business objectives, ensuring optimal decision-making.
• Identified, assessed, and mitigated potential risks and opportunities to safeguard business profitability and sustainability.

Relationship Manager - Nexia Techno-corp

(2016-06 - 2018-08)

Software Development

• Cultivated and maintained strong client relationships, resulting in enhanced customer loyalty and business retention.
• Conducted market research to identify business expansion opportunities, increasing profitability and client engagement.
• Managed and resolved customer complaints efficiently, improving overall satisfaction and service quality.
• Collaborated with cross-functional teams to develop client-specific solutions, ensuring alignment with business needs.

Senior Sales Executive - IDBI Bank

(2014-08 - 2016-04)

• Consistently exceeded sales targets and revenue goals by identifying customer needs and offering tailored banking solutions.
• Assisted customers in opening accounts, processing loan applications, and managing their financial portfolios.
• Provided expert guidance on banking products, features, and benefits, ensuring clients made informed financial decisions.
• Built and maintained long-term customer relationships, fostering trust and brand loyalty.

Master of Business Administration - Amity University