Aastha Chaudhary

Results-driven operations and claims professional with experience in insurance claims management, business operations, financial analysis, and process optimization. Skilled in resolving technical claim issues, stakeholder coordination, BRD documentation, reporting, and operational efficiency improvements.

Associate – Health Claims - Go Digit General Insurance

(2025-04)

• Manage and resolve stuck health insurance claims caused by technical errors, payment failures, BOT failures, and internal operational pendencies.
• Coordinate with operations and IT teams for timely issue resolution.
• Prepare BRDs for recurring issues requiring permanent fixes.
• Maintain MIS reports using Excel/WPS.

Business Development Associate (Operations) - Urban Company

(2023-08 - 2024-12)

• Managed balance sheet analysis and reporting.
• Achieved monthly approvals and recharge targets.
• Improved attach rates through program enhancements.
• Used SQL for data analysis and performance tracking.

BBA - Jain Deemed-to-be University (2020 - 2023)

NEB Class XII - Mithila Institute of Technology (2018 - 2019)