
Aayushi Sharma
Senior Quality Coach - Medical Scribing
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About
Dynamic Healthcare quality leader with an MBA in Hospital Administration and 8+ years of experience in clinical documentation, training, and quality assurance. Currently focused on AI-driven medical scribing transitions, including prompt refinement and auditing to improve the accuracy of AI-generated clinical notes. Proven track record of scaling operations across 90+ providers, optimizing documentation quality (95%+ accuracy) in live as well as AI-integrated scribing, and reducing manual intervention through strategic AI implementation.
Known for working cross-functionally with operations, data science, and implementation teams to translate feedback into measurable improvements and drive high-performing, scalable workflows.
Experience
Senior Quality Coach at ScribeEMR Systems (2023-03 – Present)
- AI transition leadership: Lead the migration of clinical workflows to the ScribeRyte Plus AI platform, including drafting plans for AI prompts refinements to align with physician-specific documentation styles and reducing turnaround time.
- Scalable oversight: Manage quality assurance and operational health for 90+ providers, coordinating with multiple teams, including Operations, Implementation managers, SR+ trainers, and Data Scientists to optimize output for Live as well as AI accounts.
- Strategic Auditing: Conduct weekly audits for 20-25 high-priority accounts, identifying systemic loopholes and implementing corrective action plans to maintain a 95%+ accuracy rate.
- Stakeholder Liaison: Serve as the quality contact for translating complex technical feedback from US-based clinicians into actionable adjustments within a dedicated timeline.
Medical Scribe Trainer at DeliverHealth Solutions (2021-10 – 2023-03)
- Curriculum development: Designed and developed comprehensive specialty course materials and structured evaluation frameworks from the ground up.
- Large-Scale Training: Successfully onboarded 150+ candidates with a 95% success rate, utilizing the DAX AI Platform.
- Cross-Organizational Collaboration: Led vendor training programs and managed EHR-specific training for scribes assigned to new implementations.
Augmedix Training Specialist / Process Associate at IDS Infotech Ltd. (2017-05 – 2021-09)
- Advanced from Scribe Trainee to Training Specialist, managing 1-on-1 mentorship and complex specialty training batches.
- Facilitated documentation for 25+ licensed US physicians, ensuring 100% HIPAA compliance and data integrity.
Education
MBA in Hospital Administration – ICFAI University (2018 – 2020)
B.Sc. in Biotechnology (Honors) – Lovely Professional University (2014 – 2017)
Administrative Internship in HR, Admin, and Lab Medicine – Fortis Hospital Mohali (2020-09 – 2021-02)