Abbas Khan

Experienced Store Manager with over 9yrs of experience in customer service, operations management, staff supervision, inventory control and business administration. Skilled in team leadership, customer relationship management, sales coordination and operational efficiency.

STORE MANAGER at NIKE (2020-01 – 2026-01)

worked as a Store manager and was reporting to Area Manager

• Solving issues
• Making reports
• Making presentations
• Billing
• Sales Analysing and working on growth of organization
• Manage operational requirements by scheduling and assigning employees
• Recruit, select, orient and train employees
• Maintain results by coaching, counseling and disciplining employees
• Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions
• Identify current and future customer requirements by establishing rapport with potential and existing customers
• Ensure availability of marketing products in store
• Secure products by implementing security systems and measures
• Protect employees and customers by providing a safe and clean environment
• Maintain the stability and reputation of the organization by complying with legal requirements
• Provide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absent
• Manage all controllable costs to keep operations profitable
• Manage stock levels and make key decisions about inventory control
• Analyze sales figures, forecast future sales and interpret trends to facilitate planning
• Ensure standards for quality, customer service, and health and safety are met
• Respond to customer complaints

SHOPPERS STOP (2016-01 – 2019-01)

• Solving issues
• Handling membership program
• Billing
• Making reports

MBA