Abdul Manan

Passionate AI/ML engineer with hands-on experience in Machine Learning, Deep Learning and Transformer-based applications. Skilled in Python, Pytorch, TensorFlow, FastAPI, SQL and Hugging Face Transformer with experience in building scalable AI solutions, deploying ML models and delivering data-driven insights.

System Engineer - Infosys Limited

(2022-01 - 2023-12)

• Provided L1/L2 technical support to enterprise clients, resolving over 95% of tickets within SLA.
• Troubleshoot hardware, software, and network issues, escalating complex problems as needed. Provided technical support for system issues, ensuring minimal downtime and quick resolution.
• Reduced downtime for critical systems through proactive monitoring and maintenance tasks.

M.Tech - Embedded System and Solutions - University of Kashmir (2023-01 - 2025-12)

B.Tech - Electronics and Communication - Islamic University of science and Technology (2017-01 - 2021-12)