Abdullah Faisal

Reviewing and auditing documents submitted by applicants from Gulf and other Arabic regions for Uber driver registration. Verifying accuracy, authenticity, and compliance of driver documents (ID, license, vehicle papers, etc.). Ensuring adherence to company and client guidelines for data accuracy and fraud prevention in both Arabic and English Languages. Maintaining quality standards by identifying errors and providing feedback for corrective action.

Quality Auditor in Arabic prosses - Associate - Wipro Limited

(2025-03 - 2026-03)

• Reviewing and auditing documents submitted by applicants from Gulf and other Arabic regions for Uber driver registration. Verifying accuracy, authenticity, and compliance of driver documents (ID, license, vehicle papers, etc.).
• Ensuring adherence to company and client guidelines for data accuracy and fraud prevention in both Arabic and English Languages.
• Maintaining quality standards by identifying errors and providing feedback for corrective action.
• Supporting process improvements to enhance document verification efficiency.

Customer Support Specialist Arabic & English prosses - The Giving Movement

(2024-10 - 2025-01)

• Delivered excellent customer service via voice and non-voice channels.
• Assisted celebrities and influencers with collaboration inquiries. Handled customer requests, Complaints, and support efficiently.

Diploma Degree - English for Foreign Students (DEFS) - Osmania University, ELTC (2019-07 - 2020-05)

Bachelor Degree - Computer Applications (BCA) + IT - Nizam College (2021-10)

Certificate - Direct English Certificate Program - AL Khaleej Institute, Dammam, Saudi Arabia (2014 - 2014)

Certificate - Data Entry and Processing - AL Khaleej, Dammam, Saudi Arabia (2022 - 2022)