Abhi Sindal

Dynamic sales leader with a proven track record at Excitel Broadband, excelling in customer retention and acquisition. Skilled in data-driven decision making and team performance monitoring, I drive results through effective communication and relationship building, ensuring high customer satisfaction and achieving ambitious revenue targets.

Winback Team Leader - Excitel Broadband

(2025-01)

• Lead customer retention and winback sales initiatives.
• Ensure achievement of monthly revenue and acquisition targets.
• Supervise field sales agents and monitor performance metrics.

Agent, CAF Sales - Excitel Broadband

(2021-01 - 2025-01)

• Drove new sales through direct interaction and targeted field marketing initiatives.
• Cultivated strong customer relationships to ensure high service satisfaction.
• Streamlined customer onboarding and documentation processes to enhance efficiency.

Owner - Sindal Fusion Café

(2014-01 - 2019-01)

• Managed café operations, coordinating staffing and vendor relationships to ensure smooth service delivery.
• Oversaw procurement and budgeting, maintaining daily financial operations to support financial health.
• Ensured compliance with quality standards in food preparation and customer service, enhancing customer satisfaction.

Crew Member - DO & CO International Catering

(2012-01 - 2013-01)

• Delivered premium catering services, enhancing guest experience during Formula 1 Grand Prix events.
• Coordinated with international teams to ensure seamless execution of large-scale events.
• Prepared and packaged food items for international airline catering services.
• Maintained high standards of cleanliness and organization in food preparation areas.
• Collaborated with team members to ensure timely meal service delivery.

Crew Member - Holiday Inn Kuala Lumpur

(2012-01 - 2012-05)

• Gained hands-on experience in Food & Beverage operations.
• Assisted in buffet setups, restaurant operations, and guest handling.
• Participated in Food Safety Management System audit programs.

Crew Member - Hyatt Regency New Delhi

(2010-01 - 2010-03)

• Assisted in professional F&B service operations.

Bachelor of Hotel Management & Catering Technology - Hotel Management & Catering Technology - Banarsidas Chandiwala Institute of Hotel Management & Catering Technology (2013-01)

Higher Secondary XII Commerce with Math - Commerce with Math - New Delhi (2009-01)

Senior Secondary - New Delhi (2007-01)