MANAGER – PRODUCT MANAGEMENT & PRODUCT SUPPORT (TEAM LEAD – PRODUCT SUPPORT) at KSB LTD. (2025-01 – Present)
- Led and mentored a cross-functional team to achieve product and delivery goals.
- Actively involved in reviewing, coordinating, and closing customer requirement specifications.
- Led end-to-end project lifecycle in line with PMI standards, ensuring on-time delivery, budget control, and quality.
- Supervised and guided junior Engineers / team members by providing day-to-day leadership and technical direction.
- Being people manager, worked on resource management by fostering collaboration and accountability.
- Lead the execution of large-scale industrial pump projects for major clients ensuring timely delivery, through effective task prioritization.
- Facilitated collaboration between engineering, sales, quality, and procurement teams.
- Acted as a point of escalation for team and project issues. Coordinated team activities to align with business priorities.
- Checked and approved Bills of Materials to ensure alignment with specifications and requirements.
- Participated in customer kick-off meetings.
DEPUTY MANAGER – PRODUCT MANAGEMENT & PRODUCT SUPPORT (TEAM LEAD - STANDARD, API AND WASTE WATER PUMPS) at KSB LTD. (2021-12 – 2024-12)
- Supported Order Engineering team to get manufacturing approvals from clients.
- Checked and approved Bills of Materials to ensure alignment with specifications and requirements.
- Owned BOMs and technical drawings for Monoblock waste water pumps, coordinating updates across engineering and manufacturing teams.
- Reviewed and approved manufacturing drawings, ensuring compliance with design standards and production feasibility.
- Raised a positive, high-performance team culture, Promoted open communication and team engagement.
- Coached team members to improve technical and professional skills.
- Conducted knowledge-sharing sessions to upskill the team.
ASSISTANT MANAGER – PRODUCT MANAGEMENT & PRODUCT SUPPORT (STANDARD AND WASTE WATER PUMPS) at KSB PUMPS LTD (2016-09 – 2019-06)
- Managed and maintained Bills of Materials for standard pumps.
- Owned BOMs and technical drawings for waste water pumps.
- Reviewed and approved manufacturing drawings, ensuring compliance with design standards and production feasibility.
- Technical expert for the existing product portfolio, supporting multiple internal stakeholders.
- Reviewed and approved mechanical seal drawings and other bought-out component drawings.
- Collaborated with the Purchase/Supply Chain team to evaluate feasibility, sourcing options, and cost implications for new requirements.
- Participated in kick-off meetings for special or customized requirements.
ASSISTANT MANAGER – PRODUCT MANAGEMENT & PRODUCT SUPPORT (HEAVY DUTY PUMPS) at KSB PUMPS LTD (2009-01 – 2015-08)
- Led new product development initiatives for the KSB India region, from concept to validation.
- Coordinated closely with KSB Germany on product design, development activities, and technical documentation.
- Delivered technical support to sales teams for both new and existing pump products.
- Conducted testing and performance evaluation of newly developed products and analyzed results.
- Performed payback calculations for new pump ranges to support investment decisions.
- Developed Quality Assurance Plans for products and reviewed/approved Quality Control Plans.
- Investigated and resolved quality, performance, and field issues related to pumps.