Abhijeet Kumar

A groomed professional, diligent and sincere, with 3+ years of experience looking for a strategic career in a fast paced, growth-oriented organization. My objective is to utilize my skills and experience to excel in my relevant domain thereby acting as a catalyst in the growth of the organization and consistently develop new ones.

SUBJECT MATTER EXPERT CUM TRAINER | QUALITY CHECK at TATA CONSULTANCY SERVICES (2023-01 – 2025-08)

• Leading a team of 15+ members in Ethernet Triage production and ensuring weekly and monthly targets are met.
• Providing technical guidance and qualitative/constructive feedback to the team members. Timely receipt and action on customer feedback.
• Coaching and mentoring team members.
• Presenting regular progress reports to the senior management in the form of Dashboards
• Ensuring 100% quality of work from the team members.
• Customer escalations handling and liaising with customer for business process changes.
• Built and trained a team of 30+ associates in the area of Ethernet Fibre Planning.

ETHERNET NETWORK PLANNER AND DESIGNER at TATA CONSULTANCY SERVICES (2022-05 – 2022-12)

• Expertise in designing, developing and deploying some of the complex comms networks in UK
• Complete business and functional knowledge of all the BT specific
• Applications and tools required for Network Planning and Build Program.
• Experienced user of MS Project and MS Office toolset (Word, Excel and PowerPoint).

B.Tech in Electrical Engineering – Techno India University (2020-08)

Qualified +2 in Science stream – V.R.College - B.S.E.B. (2015-03)

Qualified Matriculation – ST.John's Academy - C.B.S.E (2013-03)