Salesforce Administrator
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Critical thinking abilities, understand business needs and solve problems.
Adaptable, Quick Learner, Time Management.
Manage ongoing support request and administrative needs of customers.
Create Profiles, Roles, Implement Record-Level and Field-Level security and configure sharing settings.
Develop and Customize Salesforce Application, Standard and Custom objects , Workflows, Validation rules, process builder ,Page layouts based on the user needs.
Work on data management- import, export, update and delete data using Data Loader.
Create and manage report and custom Reports based on business need and associated them to Dashboard.
Troubleshooting any type of issues (sharing settings, reporting, configuration etc.) faced by customers in sales & service cloud.
Maintain Users: License management, Troubleshoot common user access & Visibility issue.
Completed MCA at - ATSS IICMR, Nigdi (2016),from Pune University.