ǁ Work Experience
July’2023 to Present – Catering Manager with ABENOS CATERING CO. KSA
- Responsible for maintaining high standards of food hygiene.
- In charge of the food and beverage service.
- Negotiating the price of food supplies with third parties.
- Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.
- Liaising with cooks and kitchen staff on a daily basis.
- Maintaining accurate financial and administrative records.
- Organizing new initiatives and planning promotions.
- Involved in planning menus for the special events.
- Advising customers on meals and beverages.
- Meeting with the senior managers to discuss financial forecasts and set budgets.
- Monitoring the quality of food.
- Ordering supplies when required.
- Taking action to investigate and address all non-compliance of health and safety guidelines.
- Involved in providing advice and opinion on the introduction of new products, meals and services.
- Recruiting new staff and training them to a suitable standard.
- Dealing with customer complaints.
Jun’2013 - May’2023as Catering Operations Manager with Al yusuf Catering services LLC.
Dubai-U.A.E.
- Manage a team of catering staff for successful execution of catering & events.
- Respond to customer inquiries in accurate and timely manner.
- Coordinate and manage catering operations to assure quality services
- Review and finalize sales contracts, catering event orders and pricing agreements with clients .
- Attend meetings on regular basis with catering team to discuss about new orders and issues
- Responsible for 18 Hotels & 6 Industrial Location
- Assist in developing budget and financial plans for catering department
- Oversee food preparation, transportation and set-up activities to ensure successful events .
- Hire and train staffs on catering processes and policies.
- Adhere to sanitation and safety standards as well as HACCP team Leader .
- Plan food and beverage menus considering clients’ preferences
- Determine requirements in ingredients and set portions.
- Schedule staff shifts
- Train and manage wait staff and kitchen personnel
- Report on expenses
- Manage stock and place orders as needed
- Ensure compliance with health and safety regulations
- Observes quality of food service and gives instructions for maintenance of high standards
- Develops and prepares menus according to sound dietary principles.
- occasional odd hours and/or remaining on-call for problem solving.
- plan menus in consultation with chefs
- budget and establish financial targets and forecasts
- manage the payroll and monitor spending levels
- Responsible for Central kitchen which was capacity of 12000 Mandays.
Dec’10 – Jun’13 with National Catering Company, Abu Dhabi, UAE as Catering Project Manager / Assistant Offshore Manager Magenta Pearl Village (On Shore)
- Conducted regular physical inventory of food & beverage supplies, and assessed projected needs; ordered all food & beverage supplies for daily operations
- Identified and developed a dedicated and alternate vendor source for achieving cost effective purchases of raw materials and reduction in delivery time
- Reorganized&controlled food / beverages cost; managed financial budgeting, forecasting, inventory control, MIS and finalization of P&L account of the department
- Developed & implemented procedures, control systems for maintaining hygiene & quality standards; led efforts for streamlining processes and generating cost savings in operations
- Assured familiarity of menu descriptions to discuss items appropriately with guests
- Educated all service employees on the appropriate terminology and maintainedsufficient awareness amongst the staff with regard to industry trends in the Food & Beverage function
- Coordinated in manpower planning, recruitment, selection, induction in the organization; assisted in policy formulation
ǁ Previous Experience
Apr’10 – Dec’10 with Golden Chariot Restaurant, Mumbai, India as Asst. Restaurant Manager
Feb’09 – Mar’10 with Deera Café, Jeddah, KSA as Coffee Shop Supervisor
Dec’06 – Nov’08 with Ramee Groups of Hotel & Resorts, Dubai, UAE as Coffee Shop Supervisor
Feb’06 –Dec’06 withTheMirador Hotel, Mumbai, India as Guest Service Co-coordinator (G-Sc)
Jun’05 – Jan’06 with Pride Groups of Hotels, Ahmedabad, India as Steward
