Abhilash Erudayaraj

I am a dedicated Content Operations with over 6 years of experience at Gracenote Nielsen, specializing in online video metadata and visual branding. Proven track record of managing complex data ingestion platforms, collaborating with cross-functional teams to launch product visual concepts, and utilizing data analytics to drive strategic metadata decisions.

Image Specialist - Gracenote Nielsen Company - Mumbai

(2019-01)

• Consistently deliver high-volume work across Episodic, Inhouse, and Linear processes, maintaining an exceptional average productivity rate of 111.61% alongside a 100% quality record.
• Manage 10+ global teams and high-stakes customer deliverables for prominent US, Europe, and APAC clients, ensuring all metadata and image processing tasks meet the highest industry standards.
• Lead, formulate, and implement end-to-end content programming and curation strategies across linear and OTT platforms for Gracenote's sports, music, and video verticals.
• Played a critical role in the large-scale Tata Play rebranding project, overseeing visual asset transitions to ensure absolute brand consistency across digital platforms.
• Bring a rigorous project management approach to the delivery of all projects, including the complex CMS/NED migration where I ensured seamless dual-processing, preventing downtime or data loss.
• Lead the strategic transition of complex projects and teams to optimize resource allocation for maximum cost savings, while successfully implementing comprehensive change management programs.
• Identify high-impact opportunities to improve business workflows and deliver tangible business value to clients by driving standardization, Lean/Six Sigma methodologies, and best-practice frameworks to make processes highly efficient and scalable.
• As a Six Sigma Yellow Belt graduate of the GROW Program, delivered targeted automation ideas for trackers and episodic processes, significantly reducing manual effort and accelerating global delivery speeds.
• Work closely with internal and external business partners to build, implement, track, and continuously improve long-term business strategies.
• Evolved from a high performer into a strategic mentor through the GROW Program; provide direct guidance to junior staff and represent the regional division during high-level APAC Cadences.
• Expanded department utility by completing Hindi Language training to support regional content needs with greater agility.
• Provide critical weekend support for Zendesk, managing high-priority escalations to ensure continuous, uninterrupted global service.
• Maintain end-to-end accountability for high-risk tasks such as Title Treatment, effectively preventing downstream errors and ensuring timely global deliverables.
• Serve as a Core Member of the Fun Squad, driving team engagement and fostering a positive organizational culture.

M.com - Accounting & Finance - N.E.S Ratnam College

B.com - Banking & Insurance - N.E.S Ratnam College

H.S.C - St. Xavier's Junior College

S.S.C - St. Xavier's High School