Abhilash S

Motivated and adaptable engineering professional with a comprehensive background in customer relationship management, academic mentoring, and automotive operations. Proven track record of enhancing customer satisfaction, delivering tailored academic support, and optimizing inventory control. Possesses strong analytical, technical, and interpersonal skills, looking to leverage this diverse experience to contribute effectively to organizational growth.

Academic Mentor - Xylem Learning

• Guided and mentored students in academic planning, strategic goal-setting, and performance improvement.
• Assisted students in achieving personalized learning goals through targeted, structured support.
• Conducted comprehensive doubt-clearing sessions and consistently monitored student academic progress.

Customer Relationship Associate - Neural Network Pvt. Ltd.

• Managed multi-channel customer interactions and successfully cultivated strong, long-term client relationships.
• Resolved complex customer queries efficiently, ensuring high satisfaction levels and brand loyalty.
• Coordinated cross-functionally with internal teams to seamlessly address and fulfill customer requirements.

Parts Executive - Popular Hyundai

• Managed inventory and spare parts operations, ensuring optimal stock levels and precise data tracking.
• Coordinated systematically with workshop service teams to ensure quick parts availability and streamlined distribution.
• Assisted diverse customers with technical parts-related inquiries, offering professional recommendations.

B.Tech - Electronics & Communication Engineering - Muslim Association College of Engineering, Venjaramoodu (APJ Abdul Kalam Technological University) (2021)

Higher Secondary Education - +2 / Technical - Technical Higher Secondary School, Muttada (2014)

SSLC - St. John's Model Higher Secondary School, Nalanchira (2012)