Accessibility Tester at Thomson Reuters (2025-02 – Present):
- Performed end-to-end accessibility testing for Thomson Reuters' legal, tax, and compliance products ensuring compliance with WCAG 2.1/2.2 and Section 508.
- Collaborated with cross-functional teams during Agile sprints to embed accessibility early in the SDLC and ensure timely issue resolution.
- Introduced AI-driven enhancements in testing and bug drafting, reducing reporting time by 30% and improving documentation accuracy.
- Proposed AI-based defect trend analysis to proactively identify recurring issues and minimize rework.
- Assisted the manager in lead responsibilities, including task allocation, reviews, and taking onboardings.
- Contributed to process improvement initiatives, streamlining workflows and improving collaboration across accessibility and development teams.
- Conducted audits using JAWS, NVDA, VoiceOver, TalkBack, AXE, Lighthouse, and documented detailed remediation guidance.
- Key Products Tested: Westlaw, Practical Law, CLEAR, Contract Express, ONESOURCE Suite (Indirect Compliance, Determination, Global Trade Content), and CoCounsel Tax.
Tata Consultancy Services
System Engineer - BBC (Accessibility Tester) (2020-08 – 2025-02)
- Led accessibility testing for BBC's digital platforms, resolving 90% of accessibility issues within 3 months.
- Collaborated with stakeholders to refine WCAG interpretation, reducing testing errors by 25%.
- Trained and guided developers and designers on accessibility best practices.
System Engineer - Microsoft (Accessibility Tester) (2020-08 – 2025-02)
- Promoted from Tester to Lead within 12 months; managed a team of 8 testers, improving productivity by 30%.
- Implemented Agile practices (Scrum, Sprints) to reduce issue turnaround by 20% and accelerate releases.
- Improved defect resolution rate by 50%, ensuring accessibility compliance prior to deployment.
System Engineer - Other Projects (2020-08 – 2025-02)
Supported accessibility testing for Aviva Insurance, ZIPAIR, and Pfizer, ensuring WCAG and Section 508 compliance and promoting inclusive design principles.
