Abhin Sharma

Results-driven Retail Operations Manager with 8+ years of progressive experience in India's consumer electronics and telecom retail sector, specializing in multi-location network management, store expansion, and end-to-end P&L ownership. Currently manage a ₹480+ Cr annual turnover across 21 exclusive brand outlets for a leading global consumer electronics brand, leading a team of 80+ across multiple territories. Track record of launching 10+ retail stores from concept to go-live, driving profitability through cost control and operational excellence, and negotiating directly with landlords and mall management.

Open to senior retail operations and expansion roles with national or regional retail chains across India.

Sales & Operations Manager at ONEPLUS – Mobitech Creations Pvt. Ltd. (2023-11 – Present)

Lead retail operations and business development for 21 exclusive OnePlus brand outlets across multiple territories, with full ownership of sales performance, compliance, and expansion strategy in the consumer electronics and telecom retail space.

• Own full P&L accountability for retail operations delivering ₹480+ Cr annual turnover across 21 exclusive outlets
• Lead and develop a team of 80+ across multiple locations, setting performance standards and training programs
• Personally drive market expansion strategy through catchment studies, territory mapping, and ROI analysis for new store sites
• Monitor store-level profitability metrics and implement corrective measures that improve revenue generation and control operational costs
• Coordinate cross-functional teams across Sales, Supply Chain, Marketing, Visual Merchandising, and Legal for consistent brand execution and compliance
• Lead feasibility studies and commercial viability assessments for potential retail locations
• Built KPI dashboards and tracking mechanisms for real-time performance monitoring and decision-making
• Standardized operational frameworks across 21 stores, improving governance consistency, compliance alignment, and performance transparency
• Delivered cost optimization initiatives across manpower, inventory flow, and operational processes, strengthening overall margin performance
• Authored launch playbooks for new retail locations, streamlining pre-opening readiness, cross-functional coordination, and time-to-market execution

Senior Manager – Central Research Department at Realistic Realtors Pvt. Ltd. (2022-10 – 2023-06)

Took on a CRM and business intelligence-focused role to deepen data-driven decision-making skills, before returning to retail operations leadership.

• Structured and managed large datasets within Salesforce CRM to support lead generation and strategic business planning
• Enhanced CRM governance framework, improving reporting accuracy and business intelligence capability
• Automated CRM workflows, reducing manual intervention and improving operational transparency
• Collaborated with sales and marketing teams to optimize lead management processes

Sales & Operations Manager at ONEPLUS – Pace Tel Systems Pvt. Ltd. (2018-10 – 2022-09)

Managed comprehensive retail operations delivering ₹150+ Cr annual turnover across 18–25 exclusive outlets, plus a ₹70 Cr distribution portfolio, with full operational and P&L ownership in the consumer electronics and telecom retail sector.

• Personally led site selection and feasibility analysis for 10+ new store and kiosk launches, from concept through commercial negotiation to go-live
• Negotiated commercial terms directly with landlords and mall management for store leases and renewals
• Owned end-to-end store-level P&L performance, implementing initiatives that improved revenue growth and manpower productivity while reducing operational leakages
• Directed cross-functional teams across Sales, Supply Chain, Marketing, Visual Merchandising, and Legal departments, ensuring operational consistency and brand standards
• Implemented structured sales forecasting and demand planning models, improving stock availability and inventory efficiency
• Conducted catchment analysis and ROI evaluations for expansion opportunities
• Managed a territory distribution network, ensuring optimal coverage and channel performance
• Led recruitment, training, and performance management of retail teams across multiple locations

Sales Executive at LENSKART – Dealskart Online Service Pvt. Ltd. (2017-10 – 2018-06)

• Achieved 200% of monthly sales targets for two consecutive quarters
• Improved customer retention and repeat purchase behavior through consultative selling techniques
• Maintained high customer satisfaction scores through professional service delivery

MBA in Sales & Marketing – Amity University (2023 – 2025)

Bachelor of Commerce – University of Delhi (2016 – 2019)