Abhishek
Product Support Specialist
Talent
BengaluruMember since March 16, 2026
Product Support SpecialistEnd-to-End Service Delivery OwnershipSLA/KPI Compliance ManagementService Governance ReviewsOperational ExcellenceDelivery Risk ManagementBusiness Continuity SupportITSM Process GovernanceIncident ManagementProblem ManagementChange ManagementRequest ManagementMajor Incident CoordinationPost-Incident Review (PIR)Root Cause AnalysisEscalation ManagementShift-Left ResolutionL1/L2/L3 Support Team CoordinationCross-functional Stakeholder ManagementWar Room LeadershipKT & Transition SupportOperational Readiness ValidationGo-Live StabilisationSLA Adherence %MTTRMTTAFCRTicket AgingEscalation VolumeCSAT/NPS Tracking
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Product Support SpecialistEnd-to-End Service Delivery OwnershipSLA/KPI Compliance ManagementService Governance ReviewsOperational Excellence
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Product Support Specialist
