Abhishek Kumar Gupta

Motivated and responsible professional seeking a Collection Telecaller / Customer Support position where I can utilize my strong communication, customer-handling, sales, convincing, computer, bookkeeping, and accounting skills. Experienced in dealing directly with customers, understanding requirements, explaining services, conducting follow-ups, and maintaining professional customer relationships.

Owner / Business Operator at SHREE R B AUTOCARE (2020-01 – 2025-12)

Car Workshop

• Managed day-to-day customer interactions and workshop-related activities.
• Handled customers, understood vehicle-service requirements, and provided appropriate assistance.
• Promoted and sold workshop services to customers.
• Convinced customers regarding required vehicle services and repairs through clear communication.
• Built positive customer relationships and encouraged repeat business.
• Handled customer queries, concerns, service discussions, and follow-ups.
• Developed practical experience in sales, negotiation, customer retention, and business management.

Accountant cum Manager at Moon Light Restaurant (2025-01 – 2026-12)

• Managed daily accounting, bookkeeping, billing, and transaction records.
• Maintained sales, expense, payment, and cash records accurately.
• Handled customer interactions, queries, and service-related concerns.
• Supervised day-to-day restaurant operations and coordinated with staff.
• Handled customer payments and assisted with cash management.
• Assisted with GST-related documentation and basic accounting procedures.
• Used computers, MS Excel, email, and office tools for record keeping and administration.

MBBS in Medicine (2023-01)

Senior Secondary (2019-12)