Senior Process Associate and Claim Analyst
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To be sincere, dedicated and to successfully contribute my interpersonal skills for the overall growth of the organization. A motivating Team player with all positive approach, a good listener and a fast learner, highly flexible in a nature and also believes in smart work.
Senior Process Associate and Claim Analyst - WIPRO INSURANCE SOLUTION - Kolkata
(2023-06)
Working in ELEVANCE Process, California site (WGS CA). Non-voice process. Competent of high dollar claim (HDC) Processing. Having knowledge of US medical billing payer site and claims processor of multiple types of HCPC code, rev code, surgery code for medical services. Having knowledge of making rekey. Formation of EOB & EOMB of Medicare and other health care claims.
AP Invoice Processing Process Expert - A (38275) - WIPRO INSURANCE SOLUTION - Kolkata
Customer Support Associate – Chat & sales process - WIPRO INSURANCE SOLUTION - Kolkata
2 years of Experience. Provided customer support through live chat and achieved sales targets through effective up selling and cross selling. Resolved customers issues while maintain high service quality and customer satisfaction. Managed multiple customer interactions and maintained accurate CRM records.
Secondary (10th STD) - Banamali Mukherjee Institution (2015-01 - 2015-12)
Higher Secondary (12th STD) - Banamali Mukherjee Institution
B.SC(G) - Pure Science - Raja Peary Mohan College (2017-01 - 2020-12)
