Abhishek Roy

Experienced IT professional with a background in recruitment and customer care. Skilled in IT services, team management, and client relations. Proven track record in delivering high-quality solutions and maintaining client satisfaction. Holds a BE/B.Tech degree in Electronics. Proficient in English, Bengali, and Hindi.

Sr. It recruiter - Netfotech Solutions

(2025-10)

Working with Netfotech Solutions as a SR IT Recruiter.

• Client Relationship Management: Cultivated and maintained strong relationships with key clients to ensure satisfaction and repeat business
• Vendor Empanelment: Successfully onboarded and managed a diverse pool of vendors, enhancing our recruitment capabilities
• Vendor Management: Oversaw vendor performance, ensuring compliance with company standards and timely delivery of services
• Salary Negotiation: Expertly negotiated competitive salary packages, balancing candidate expectations with client budgets
• Contractual Hiring: Managed the end-to-end recruitment process for contractual positions, ensuring quick turnaround and optimal candidate placement

HR Executive - GeoTech Infoservices Private Limited - Kolkata

(2020-09 - 2024-11)

GeoTech Infoservices is a IT Company headquartered in Kolkata which mainly provide IT Services in MEAN stack, MERN Stack, IOS, Android, IOT, IOS also they have their own product.

• Managing day to day end to end activities
• Posting job ads
• Sourcing quality profiles
• Cold calling and actively listening to the candidates
• Interview scheduling
• Offer negotiation and joining formalities
• Reference check and attendance management
• Handled exit interviews

Talent Acquisition Executive - Best Info Systems Ltd

(2019-01 - 2020-09)

Best Info Systems LLC is an IT recruiting, staffing and services company providing IT services to main US clients.

• Source quality profiles from various job portals namely Shine, Monster, Times and Naukri
• Check the interest level of candidates before processing their cv
• Handle candidate rejection and client escalation
• Do salary negotiation and coordinate them till interview venue
• Maintain excel sheet of each candidate
• Listen actively to what candidate is saying

Customer Care Executive - Aegis Ltd

(2016-08 - 2016-11)

Aegis is the BPO and IT division of ESSAR group of companies which was working with their clients BERGER.

• Handling inbound calls of various painters, dealers, depots
• Book various color and shades of paints ordered by dealer, depot, TSA
• Take the home painting request of customers
• Take color complaint of paints
• Upgrade various points of painters
• Register new painter under token scheme

Sales Executive - Appco Group

(2015-05 - 2015-06)

Appco group is one of the subsidiary of COBRA group of companies which is engaged in direct sales and marketing. Working with their arm called QUANTUM group which was working for PLAN INDIA project.

• Explain concept of the project to customers
• Collect funds door-to-door from customers
• Collect as much funds as possible to provide financial assistance to underprivileged girls who were rescued in very pathetic condition from various brothels and to provide them medical and financial assistance

BE/B.Tech - Electrical - Pailan College of Mgmt and Technology (2008-08 - 2012-08)