Abin Varghese Ipe

Secure a responsible career opportunity to fully utilize my training and skills in conflict resolution, data entry, and client relationship building. Committed to utilizing advanced interpersonal skills to improve customer satisfaction ratings and support long-term company growth

INSURANCE & INVESTMENT ADVISOR - SBI Life Insurance

(2023-01)

• Explained insurance and investment plans to customers and supported policy processing and documentation.
• Maintained client records and provided post-sales service with professionalism.

CUSTOMER SERVICE EXECUTIVE - BSNL

(2021-01 - 2022-12)

• Handled customer inquiries, service complaints and related documentation with accuracy and professionalism.
• Provided clear information on BSNL services and plans, ensured timely issue resolution, and efficiently maintained customer records.

DIPLOMA IN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) - Customer Relationship Management - P.T.M GOVT H.S.S , VELLOR (2021-12)

12TH - P.T.M GOVT H.S.S , VELLOR (2014-12)

10TH - M.G.M HIGH SCHOOL PAMPADY (2012-12)