Abinaya V

Detail-oriented Backend Operations Associate with 1.5+ years of experience in data validation, client support, and process operations at Wipro. Experienced in Microsoft Excel, data analysis, and reporting. Built an interactive Excel Sales Analysis Dashboard using Pivot Tables, Pivot Charts, Slicers, VLOOKUP, XLOOKUP, and INDEX & MATCH. Currently expanding skills in SQL, Power BI, and Python while seeking opportunities as a Data Analyst.

Processor at Wipro technologies (2025-02 – Present)

• Handle client service requests and resolve queries within SLA timelines
• Perform backend data validation, verification, and process updates while ensuring accuracy and compliance.
• Analyze and troubleshoot issues by collaborating with internal teams.
• Communicate professionally with clients through email and ticketing systems.
• Maintain documentation and adhere to quality, productivity, and compliance standards.

B.Com Information Technology in Information Technology – Sri Krishna Arts and Science (2024)