Abinu Mariya Mathew

Front Office Executive with 2.5+ years of experience in hotel operations and housekeeping supervision. Skilled in guest service, front desk management, and team coordination. Dedicated to providing excellent customer service and maintaining high standards.

Front Office Executive at Paray's Residency (2023-05 – 2025-10)

• Greet and assist guests
• Handle check-in and check-out
• Manage reservations
• Process payments and billing
• Handle guest complaints
• Coordinate with housekeeping and maintenance
• Maintain room status and reports

Housekeeping Supervisor at Paray's Residency (2023-08 – 2025-10)

• Supervise housekeeping staff
• Assign duties and manage schedules
• Inspect rooms and public areas
• Maintain inventory of supplies
• Handle guest complaints related to housekeeping

Senior Sales Executive at Firstcry (2021-11 – 2022-11)

• Assist customers and achieve sales targets
• Handle billing and transactions
• Maintain store cleanliness and stock

Graphic Designer at Indira Matrimony (2021-02 – 2021-05)

• Design posters, ads, and social media graphics

BA in Hindi with Journalism – Nirmala College (2016 – 2019)

DDI in Graphic Designing – G-TEC (2019 – 2020)

Plus Two in Humanities – Govt Model HSS

SSLC – St. Augustine's GHSS