Fleet Manager at RCI Logistics Pvt. Ltd (2026-01 – Present)
- Managed daily fleet operations including repair & maintenance approvals to ensure vehicle availability and minimum downtime
- Approved and monitored fuel allocation and expenses, ensuring cost control and efficiency
- Led and supervised a team of drivers and supervisors, ensuring smooth day-to-day operations
- Handled documentation and compliance, including permits, insurance, and regulatory requirements
- Managed and followed up on legal cases, accident reports, and insurance claims related to fleet operations
- Prepared and presented daily, weekly, and monthly reports to management (MD)
- Used fleet management software (eFleet) to track vehicle movement, fuel usage, and operational performance
- Analyzed Day-1 (previous day) expense data to identify cost-saving opportunities and improve efficiency
- Implemented cost-cutting strategies based on data analysis and operational insights
- Coordinated with clients to resolve vehicle delays and ensure timely deliveries
- Monitored fleet performance and took corrective actions to improve service levels and reduce delays
Assistant Manager at GVK EMRI Green Health Service (2024-12 – 2025-12)
- Develops and maintains outside vendor and service provider relationships
- Responsible for bench marking KMPL of vehicle in the state and achieving it
- Responsible for 100% Schedule Servicing adherence of Fleet
- Review Accident vehicles on daily basis and initiate suitable action for recovery of vehicle
- To ensure all fitness renewals are tracker and done in stipulated time line
- To support in Go Live Audits
- Responsible for review of the performance of the zonal workshops and service vans
- To review offroad status daily and improve uptime of the state by keeping down time below 5%
Operation Analyst at Value Drive Pvt. Ltd. (Spinny) (2023-02 – 2024-12)
- To provide excellent customer service from intake to release of their vehicles
- Determine and diagnose car issue based on customer description and vehicle conditions
- Stakeholder management, customer handling, ticket management and warranty handling
- Responsible for handling customer escalations at city level
- Driving better customer experience with instant resolution at the time of delivery
- Ensuring process and policy adherence across the function
Customer Relationship Manager at Gomechanic (2021-04 – 2023-01)
- Greeting customers and Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car
- Managing and overseeing the dealership's workflow and schedule
- Calling customers to advise them about service changes or car pickup times
Assistant Engineer (R&D) at Autometer Alliance Ltd. (2019-04 – 2020-12)
- Working knowledge of solid works and AutoCAD
- Successfully implement design and development
- Final product of contactor and relay as per approved by RDSO
- Designing electric panel used in DMRC and Indian railway locomotive. Continuously monitoring of critical process parameters
- Inspections of the process follows for the production of the product
- QAP preparation of the product
- DCN of the product as per requirement
