Plant HR Roles - Procter & Gamble Home Products Pvt Ltd. - Mandideep, Madhya Pradesh
(2011-12)
Multiple HR specialist roles including Learning and Development, Performance Specialist, Policy Implementation and Compliance, Culture & Engagement, Communication and Branding, Rewards & Recognition, Talent Acquisition, Business Partner, and Diversity & Inclusion Advocacy.
- Learning And Development Specialist - Developed a consistent onboarding process for new hires and transfers to maximize ramp-up time and equip them with necessary tools and resources
- Ensured strategic balance between employees' skills, strengths, and interests with organizational needs through targeted training initiatives
- Led end-to-end planning and execution of Capability Month initiative including personalized communications, employee mapping for learning paths, and implementation of Let's Upgrade training capsules
- Performance Specialist - Tech Work System - Coordinated and administered structured development and succession planning program for over 500 technicians
- Designed work system to support business growth and foster high-performance culture through technician leadership and mastery
- Ensured timely completion of milestones including goal setting, self-assessments, and performance calibration
- Provided regular status reports on progress and milestones
- Strategized and facilitated pay planning within allocated business unit budget
- Promoted career progression through structured promotions and succession planning
- Managed annual pay planning in compliance with guidelines
- Administered Performance Improvement Plan (PIP) to enhance employee performance
- Developed targeted plans for high-potential employees to ensure their growth and development
- Policy Implementation and Compliance Management - Collaborated with senior leaders to develop and execute action plans for robust controls to safeguard the organization
- Ensured effective implementation of policies and processes to minimize deviations
- Provided guidance and interpretation of policies to stakeholders
- Maintained thorough documentation of activities across the business unit
- Ensured timely completion of entries and requests from stakeholders
- Coordinated with legal team to enforce appropriate disciplinary actions
- Maintained reports and trackers for assigned initiatives
- Documented processes and represented business unit during internal and external audits
- Culture & Engagement - Conducted corporate culture surveys and analyses to identify areas for improvement
- Led change management initiatives to foster positive corporate culture
- Analyzed internal and external factors to develop productivity improvement plans and implement collaboration tools
- Established ongoing feedback mechanisms for employees to enhance their experience
- Reviewed and benchmarked communication channels, assisting leaders in improving communication with their teams
- Communication and Branding Specialist - Designed communication elements aligned with HPO culture and the Straight Talk principle
- Facilitated effective communication across all site levels and departments
- Managed communication channels to foster transparency, respect, and trust
- Developed creative communication campaigns (Corona Warrior, Corona Classroom) to enhance organizational impact
- Implemented innovative tracking and reporting methods for performance evaluations and reviews
- Planned and executed site branding initiatives to inspire a culture of peak performance and well-being
- Rewards & Recognition - Designed and executed R&R framework for assigned business units within deadlines
- Leveraged organizational tools to enhance employee rewards and recognition
- Managed allocation and utilization of R&R budget effectively
- Identified gaps in recognition system and aligned it with desired behaviours and business objectives
- Provided meaningful recognition tailored to individual employee accomplishments
- Developed scorecards and criteria for transparent selection in rewards process
- Talent Acquisition - Collaborated with educational institutions
- Organized recruitment events for apprenticeship opportunities
- Streamlined application and selection process to ensure positive candidate experience
- Arranged interviews and assessments to evaluate candidates' skills and fit for organization
- Coordinated onboarding and training programs to support integration of apprentices into company
- Business Partner - Enhanced performance culture in alignment with corporate standards
- Translated departmental strategic goals into measurable business outcomes
- Coached management teams to foster high-performance environment
- Oversaw goal setting for individual and team performance
- Managed half-yearly and annual performance evaluations
- Implemented processes to ensure consistent performance management practices
- Diversity & Inclusion Advocacy - Actively contributed to Diversity & Inclusion (D&I) initiatives to reflect diversity of consumer base
- Engaged with rigor, passion, intentionality, and accountability to promote D&I efforts
- Fostered collaborative and respectful environment that encourages participation from all employees
- Supported development of inclusive culture that positively impacts communities
HR & Admin - Aircel (Dishnet Wireless Ltd)
(2010-06 - 2011-12)
- Provided MIS and analytics to Circle Business Head for decision-making
- Managed budgets, variance analysis, and cost control
- Coordinated with vertical heads for operational MIS and administrative support
- Handled meetings, travel planning, and material indenting
- Employee engagement
Senior Customer Assistance Officer - Collections - Standard Chartered Bank - MP region
(2004-05 - 2010-06)
- Managed personal loan collections and branch performance in MP region
- Handled branch operations, cash management, and cost committee responsibilities
- Conducted monthly KCSA audits and maintained agency billing MIS
- Trained team on BCSBI, KYC, RBI guidelines, and tele-calling scripts
- Ensured customer issue resolution within TAT
Public Relations Officer - Krishna Mercantile Co-Operative Bank
(2003-11 - 2004-04)
- Managed TD and CASA sales; handled premium customer portfolio
- Ensured compliance with audit requirements
- Handled teller counter and clearing house operations