Aditi Priya

To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self-development and helps me achieve personal as well as organization goals.

Non Voice International process - FIS

• 2.5 Year experience with FIS in Non Voice International process
• Extensive Knowledge of customer management procedures
• Strong ability to identify and resolve customers issues
• Average Handling Time was 4-5 minutes
• Fielded customer complaints and issues with +90% of issue resolved to customer satisfaction
• Daily Chats counts upto 100
• 90% First chat resolution

Bachelor's - English Hons. - DU (2021)

12th Standard - Arts Stream - C.B.S.E (2018)

10th Standard - R.R.Gita Bal Bharti Public School, New Delhi (2016)