Aditi Raj

Professional with 1 year of experience in Result – driven Collection Associate with 6 months of experience in EMI collection, Customer handling, and payment follow-ups, Skilled in managing inbound and outbound calls, resolving customer queries, and maintaining accurate payment records. Strong communication and problem-solving abilites with a focus on achieving collection targets and customer satisfaction.

COLLECTION ASSOCIATE - VIVIFI PVT LTD - MANIKONDA, HYDERABAD

• Managed EMI collections through inbound and outbound calls.
• Follow up with customers for overdue payments.
• Handled customer queries related to loans and payments.
• Maintained customer records and payment tracking.
• Achieved collection targets and performance standards.

Masters in business administration - ABEDKAR OPEN UNIVERSITY, HYDERABAD (2022-01 - 2024-12)

Bachelor's of Computer Application - OSMANIA UNIVERSITY, HYDERABAD (2019-01 - 2022-12)

Intermediate (MPC) - SRI GAYATRI JUNIOR COLLEGE, HYDERBAD (2017-01 - 2019-12)

SSC - VIGNESHWARA HIGH SCHOOL, HYDERABAD (2016-01 - 2017-12)