Aditya Dixit

Customer-focused sales and business development professional with 9+ years of experience in client relationship management, business development, customer engagement, presentations, onboarding and stakeholder coordination. Experienced in consultative selling, lead qualification, product presentations, customer lifecycle management and mentoring 60+ associates. Currently transitioning into the AI and technology ecosystem, with active learning in Generative AI, ChatGPT, prompt engineering and AI productivity workflows.

Interested in applying strong sales and client-facing experience to AI-driven business development and growth opportunities.

Assistant Sales Manager (Freelance) - Sumangalam Group - Kota

(2023-05)

• Manage the complete customer lifecycle from lead qualification through post-sales relationship management.
• Consult clients to understand business needs and recommend suitable solutions.
• Coordinate site visits, negotiations and timely follow-ups to support a positive customer experience.
• Build long-term client relationships through proactive engagement and trust.

Sales & Customer Success Consultant (Freelance) - Amway India

(2021-11 - 2023-04)

• Built and managed long-term customer relationships through consultative selling.
• Delivered product presentations and guided customers and associates through product selection and onboarding.
• Mentored and supported a network of 60+ associates to improve engagement and performance.
• Delivered customer-focused solutions while maintaining high service standards.

Executive – Tours & Promotions - Sumeru Travels LLP - Bangalore

(2017-11 - 2020-04)

• Coordinated customized travel solutions based on customer requirements.
• Managed customer interactions while ensuring timely issue resolution and satisfaction.
• Collaborated with internal teams to deliver seamless customer experiences.
• Coordinated with the Social Media team to support promotional campaigns and strengthen customer engagement across digital platforms.

Executive Sales - Sri Sumeru Realty Pvt. Ltd. - Bangalore

(2016-06 - 2017-08)

• Supported customers throughout the property buying journey.
• Managed customer queries, documentation and follow-up activities.
• Worked closely with sales and marketing teams to improve customer engagement.

Teacher & Volunteer Organizer - Art of Living Foundation

• Conduct Happiness Programs focused on stress management, breathing techniques and personal well-being.
• Facilitate interactive wellness sessions for diverse audiences.
• Mentor participants and organize wellness initiatives.
• Serve as Volunteer Organizer for major Art of Living community events.

Junior Software Tester - Globussoft Pvt. Ltd. - Mumbai

(2012-10 - 2014-03)

• Performed manual software testing to identify defects and support software quality assurance.
• Collaborated with developers and team members to validate application functionality, report defects and improve product quality.
• Proposed product improvement ideas that were well received by the client, contributing to enhanced usability and customer satisfaction.
• Later took on additional responsibility for leading a 10-member KPO team, ensuring timely and high-quality project delivery.
• Recognized as the 2nd Best Employee (Jan–Mar 2013).

MBA - Agribusiness Management - Sri Sri University

B.E. - Computer Science & Engineering - G.H. Raisoni College of Engineering