Aditya Kamble
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About
Dynamic professional with a proven track record at LULU FOREX PVT LTD, excelling in customer service and sales forecasting. Recognized for innovative problem solving and enhancing team performance, effectively resolved client issues while ensuring safety compliance. Adept at database management, drive results through collaboration and exceptional communication skills.
Customer focused individual with a passion for Sale and Operation for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing ncerns. Committed to improving customer satisfaction and driving positive outcomes.
Goal-oriented professional brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for operations delivering excellent customer service.
Experience
Customer Service Executive - LULU FOREX PVT LTD
(2023-12)
Professional with over 3 years of experience in customer service and financial services. Skilled in client handling, operations, and achieving targets while maintaining high service quality. Strong communication and problem-solving abilities.
- Assisted clients in buying and selling foreign currency with 100% accuracy.
- Handled client currency exchange and remittance transactions with 100% accuracy.
- Assisted in achieving sales targets by promoting company services.
- Maintained compliance with RBI guidelines and company policies.
- Provided personalized support leading to a 20% increase in repeat customers. Ensured fast and reliable service, improving customer satisfaction and repeat clients.
- Handled 80-100 inbound calls daily, addressing billing issues, troubleshooting connectivity problems, and processing orders
Site Assistant / Construction Worker - fortune vastushilpa developers LLP
(2019 - 2022)
- Assisted in day-to-day construction site operations.
- Supported engineers and supervisors in material handling and site preparation.
- Ensured safety measures and maintained cleanliness on site.
- Helped with basic masonry, carpentry, and labor work as required.
- Coordinated with team members to complete projects on time.
Education
Higher Secondary Certificate (HSC) - Commerce