Developed,implemented,and managed by business plans to promote profitable food and beverage sales.
- Quicklyidentifiedproblemsituationsandskillfullyresolvedincidentstosatisfactionof involved parties.
- Promotedpositiveatmosphereandwentaboveandbeyondtoguaranteeeachcustomer received exceptional food and service.
- Met,greeted,andencouragedfeedbackfromcustomersandusedfeedbacktoimplement positive changes within restaurant.
- Carefullyinterviewed,selected,trained,andsupervisedstaff.
- Effectivelymanagedpayrollandtimekeeping,andpaperworkfornewhiresand terminations.
- Oversawfrontofhousepersonneltomaintainadequatestaffingandminimizeovertime.
- Ledanddirectedteammembersoneffectivemethods,operations,andprocedures.
- Conductedhealth,safety,andsanitationprocessevaluationstoidentifyandremedyany violations immediately.
- Reducedprocessbottlenecksbytrainingandcoachingemployeesonpractices,
procedures, and performance strategies.
- Trackeddailysalestransactionsandinvoicesforaccurateandupdatedfinancialreporting.
