IT Technical support engineer
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I Worked as a technical support engineer and service desk analyst for 3.3yrs with Google client and has successfully rewarded Hi-Flyer award consecutively thrice for my best performance in the organization for troubleshooting various system issues and providing best performance.
worked as a Technical Support Engineer with 3.3 years of experience in providing technical assistance to Google clients in Movate organization. I have a proven track record of successfully resolving complex technical issues and implementing innovative solutions to optimize system performance. My expertise in troubleshooting hardware and software issues, combined with my strong communication and problem-solving skills, make me an ideal candidate for this role.I have performed remote support ,mac ,linux ,windows OS support ,served as first point of contact ,involved into thorough documentation,provided hardware and software support,handled emergency escalations,ensured compliance and process enhancement.
B.Tech – ANNA UNIVERSITY
Intermediate – SRI CHAITANYA JUNIOR COLLEGE, RAJAHMUNDRY
SSC – SRI GOWTHAMI HIGH SCHOOL, RAJAHMUNDRY
