Aditya Sharma

MIS Analyst with 3 years of experience in data analysis, MIS reporting, dashboard creation, and performance tracking across telecom and B2B operations. Skilled in translating large, multi-source datasets into clear, actionable reports that support management decision-making, revenue tracking, and collections performance. Hands-on experience with requirement coordination across cross-functional teams (Sales, Finance, Collections), process automation, and stakeholder reporting.

Currently pursuing a PGDM in Finance & Marketing. Seeking to transition into a Business Analyst role to apply data-driven analysis, process improvement, and stakeholder communication skills to solving core business problems.

MIS Analyst at Bharti Airtel Limited (Airtel) (2026-01 – Present)

• Prepare and maintain daily, weekly, and monthly Projection & Collection Reports to monitor collection performance against business targets.
• Generate Churn Reports analyzing customer drop-offs and inactive accounts, and assess their impact on revenue and collections.
• Develop and maintain Ageing Reports to track outstanding invoices, overdue payments, and collection status across accounts.
• Prepare Monthly Collection Reports with target-vs-achievement analysis, variance reporting, and performance insights for management review.
• Design and maintain MS Access databases to support efficient data storage, retrieval, processing, and reporting.
• Perform data validation, reconciliation, and quality checks to maintain accuracy and consistency across MIS reports.
• Coordinate with B2B Collections, Sales, and Finance teams to gather data inputs, resolve discrepancies, and ensure timely reporting — direct experience bridging business requirements across departments.
• Automate recurring MIS reports using Excel formulas, MS Access queries, and macros, reducing manual reporting effort.
• Develop MIS dashboards and analytical reports that give management actionable insight for performance monitoring and decision-making.
• Maintain strict confidentiality, data integrity, and security of client, financial, and business-critical information.

MIS Analyst at Niftel Communication (2023-04 – 2025-12)

• Prepared and analyzed reports on lead generation and conversion metrics for multiple U.S.-based clients.
• Generated weekly and monthly performance reports for agents, subject matter experts (SMEs), and team leaders across operational teams.
• Developed and managed revenue and data reports, ensuring accuracy and timely delivery to key stakeholders.
• Coordinated operations across four company centers (Lucknow, Kanpur, Guwahati, and Delhi), aligning processes and optimizing performance.
• Analyzed data trends to support decision-making and tracked customer service performance to identify improvement areas.
• Built tables, pivot reports, and charts for information tracking, and maintained a customer database covering contact details, preferences, and purchase histories.

Operational Assistant at Shri Sai Traders (2021-05 – 2023-01)

• Managed daily inventory levels and stock organization, and coordinated logistics for incoming and outgoing shipments.
• Tracked inventory within the organization's supply chain system and verified payment details for company policy compliance.

PGDM in Finance & Marketing – Symbiosis Centre for Distance Learning (2025-07)

Bachelor of Commerce – University of Lucknow (Vidyant Hindu PG College) (2020-08 – 2023-09)

Senior Secondary (ISC Board) – New Public School (2018-04 – 2020-07)

Higher Secondary (ICSE Board) – City Convent School (2016-04 – 2018-03)