Senior Manager – Staffing & Solutions - Apolis India - Gurugram
(2025-08)
Key Clients: Deloitte USI | Accenture | TCS | Advance Auto Parts (Pontoon)
- Lead end-to-end staffing & solutions delivery for marquee SI and GCC accounts, overseeing P&L accountability and driving revenue growth across IT and Non-IT verticals.
- Manage and mentor a cross-functional team of Business Managers and Recruiters, setting performance benchmarks and ensuring consistent SLA compliance.
- Serve as the primary strategic interface for C-suite and senior procurement stakeholders at client organizations, translating complex business needs into agile delivery plans.
- Drive RFP responses, contract negotiations, and commercial agreements to secure and expand key accounts.
- Implement talent acquisition efficiency programmes, reducing time-to-fill and improving candidate experience for high-volume hiring mandates.
- Collaborate with Sales, Strategic Consulting, and Client Services teams to identify cross-sell and upsell opportunities within existing accounts.
Manager – Staffing & Business Development - AgreeYa Solutions - Noida
(2019-03 - 2025-08)
- Owned P&L for the staffing division; drove consistent revenue growth year-on-year by expanding SI and GCC client portfolios.
- Functioned as a 'Hunter & Farmer' — simultaneously acquiring new logos and deepening relationships with existing accounts including large-scale SIs and GCCs.
- Actively participated in client RFPs, contract sign-ups, and renewals; managed commercial negotiations at the enterprise level.
- Coordinated directly with C-level executives, procurement heads, and business unit leaders to align recruitment delivery with strategic workforce plans.
- Managed vendor relationships and built a robust vendor ecosystem to supplement internal delivery capacity and improve fill rates.
- Designed and implemented continuous improvement initiatives that enhanced speed-to-market, reduced hiring TAT, and improved candidate quality.
- Ensured consistent SLA adherence for all designated accounts while managing escalations and client satisfaction proactively.
Business Development Manager - Jumbo Consultants - Delhi
(2018-06 - 2019-02)
- Managed full-cycle client relationships across assigned accounts, ensuring operational execution and revenue target achievement.
- Drove client satisfaction through proactive communication, conflict resolution, and adherence to Beeline Client Management Methodologies.
- Oversaw day-to-day recruiting operations, leading a team of recruitment professionals to deliver qualified candidates on client requisitions.
- Implemented ATS (HireCraft) for improved candidate and client data management; established alternative sourcing channels to meet enterprise-level hiring demands.
Account Manager – Staffing & Talent Solutions - Interact HR Consultants - Delhi
(2017-05 - 2018-06)
- Drove new client acquisition and business development across IT and Non-IT staffing segments, managing Fortune 500 accounts.
- Acted as a single point of contact for multiple global clients, managing end-to-end service delivery, talent acquisition, and client engagement.
- Established and managed sales forecasting and performance reporting on weekly, monthly, and quarterly basis.
- Directed multiple recruitment teams to ensure consistent SLA delivery and client satisfaction across concurrent mandates.
Key Account Manager - India Shine Employment Solutions Pvt. Ltd. - Delhi
(2014-01 - 2017-03)
- Built a start-up staffing division from the ground up — scaled from zero to 23 employees within the first six months through strategic hiring and team development.
- Managed a team of 13 Recruiters and 2 IT Account Managers; responsible for internal hiring, performance appraisals, and team mentoring.
- Generated new business leads through headhunting, cold calling, client meetings, and social networking; expanded the client base significantly.
- Actively managed delivery TAT by strategizing business goals and ensuring rapid fulfilment of client requirements.
Recruitment & Operations Executive - Global HR Solutions - Delhi
(2010-09 - 2013-12)
- Managed the complete recruitment lifecycle for domestic and international clients across IT Hardware, Healthcare, and IT Software domains.
- Sourced candidates through direct phone sourcing, networking, referrals, and job portals (Naukri, Monster, Shine, Times Job).
- Partnered with client hiring managers for resume submissions, interview scheduling, offer management, and onboarding.
- Collaborated with executive management to source and retain top technical talent, minimising dependence on external search firms.
