Adlin Sweety. J

Detail-oriented Benefits Administrator with 2.7 years of experience for health and welfare with U.S clients. Maintaining employee benefits operations, enrollments, and benefits record management. Skilled in handling health, dental, vision, life insurance, retirement plans, and leave of absence processes. Experienced in HRIS updates. Committed to ensuring smooth benefits operations and compliance with company policies.

Benefits Operations Administrator - Wipro Limited

(2025-01 - 2026-01)

• Processed enrollment changes and terminations for all employee benefits programs including health, dental, vision, life insurance, disability, and other voluntary benefits.
• Maintained employee benefits programs such as health, dental, vision, and retirement plans.
• Maintained and updated employee benefits records in HRIS and benefits systems.
• Administered end-to-end employee benefits programs including health insurance, life insurance, and retirement plans for a large workforce.
• Processed benefits-related queries and resolved employee escalations within defined SLA timelines.
• Coordinated with insurance vendors and third-party administrators to ensure timely claims processing and renewals.
• Supported annual open-enrollment events by preparing communication materials, tracking participation, and updating employee records.
• Audited benefits data regularly to identify discrepancies and proactively corrected errors to maintain compliance.
• Assisted in developing and documenting Standard Operating Procedures (SOPs) for benefits administration workflows.
• Collaborated with HR Operations and Payroll teams to ensure accurate benefits deductions and reconciliation.
• Generated weekly and monthly reports on benefits utilization, enrollment status, and process KPIs for management review.
• Ensured adherence to company policies and statutory compliance requirements related to employee benefits.

HR Processor - Wipro Limited

(2023-01 - 2025-01)

• Processed and validated a high volume of HR-related transactions, ensuring compliance with internal policies and external regulations.
• Managed data integrity within HRIS, conducting regular audits that resulted in a 15% decrease in data discrepancies.
• Assisted in daily operational and administrative activities, supporting smooth HR process execution.
• Managed multiple tasks within deadlines in a fast-paced environment, consistently meeting SLA requirements.
• Ensured quality standards and process compliance were maintained across all assigned HR transactions.

Bachelor of Commerce in Information Technology - Information Technology - Sri Krishna Arts and Science College (2022-01)

12th Grade - Higher Secondary - Presentation Convent Matric H.R. Sec School (2019-01)

10th Grade - Secondary School Certificate - Presentation Convent Matric H.R. Sec School (2017-01)